Employers forced to cut staff levels must ensure that remaining workers are equipped with the skills to deal with abusive customers, or risk exposure to litigation from distressed employees, a workplace lawyer warns.
High individual and team morale - or a positive "work team climate" - underpinned by supportive, balanced leadership, is the key to preventing workplace-related psychological injuries, according to Health Service Australia's director of psychology, Dr Peter Cotton.
Employers hoping to minimise their exposure to litigation at work Christmas parties and other social functions would be wise to adopt responsible-service-of-alcohol principles, according to workplace relations lawyer David Cross.
There is one evidence-based concept that HR practitioners should embrace and apply to "make a real difference" in their organisation in the next 12 months, according to eminent HR academic Dr Roger Collins.
Making a sick or injured employee redundant is fraught with risk, and the process can evolve into a litigious disaster if the task is hastily or imprudently undertaken.
The laws around engaging casual and contract workers have changed drastically this year. Understand how this affects your organisation by attending this HR Daily webinar.
From August, employees will have a legislated right to disconnect from work. Understand what this means for your organisation by watching this HR Daily Premium webcast.
