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Webcast: How to manage "challenging" employees

What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues. The presentation covers:

  • what constitutes a "challenging employee"?
  • how to distinguish between performance and conduct issues;
  • the costs of poor management of difficult employees;
  • an overview of legal risks;
  • what good performance management looks like;
  • "best practice" strategies and tools;
  • case studies of management of difficult employees;
  • a process for managing challenging employees;
  • fair and lawful termination of challenging employees; and more.
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How does your HR team add value?

HR departments often struggle to show that various programs they run add real value to the business, but one way to find out is to charge for them, says Thiess executive general manager of people, safety and environment, Peter Olsen. » more »