Employers forced to cut staff levels must ensure that remaining workers are equipped with the skills to deal with abusive customers, or risk exposure to litigation from distressed employees, a workplace lawyer warns.
The majority of middle managers in Australia feel that the informal feedback they receive from their employer is more valuable than formal reviews, a survey has found.
"Gardening leave" clauses in employment contracts can be an effective means to keep company secrets out of competitors' hands and prevent departing employees from disrupting the workplace, providing they are not enforced for an "unreasonable" length of time, according to a senior employment lawyer.
An employer defrauded of more than $120,000 by a sales manager has successfully claimed damages from a recruitment company that failed to conduct adequate background checks.
Do you know which background checks are relevant to the roles you're recruiting? Screening specialist Peter Stackpole explains when each type of check is warranted.
Conducting exit interviews online and anonymously reaps the best information about an employer's retention issues, says organisational psychologist Matthew Neale.
The proposed national IR laws broaden employers' exposure to discrimination claims and might lead to bigger payouts in some jurisdictions, a senior workplace lawyer says.
A reward and recognition overhaul has cut employee turnover in half at a global technology giant - "virtually overnight" - its HR vice president told delegates at a Sydney seminar this week.
The laws around engaging casual and contract workers have changed drastically this year. Understand how this affects your organisation by attending this HR Daily webinar.
It's always important to review and update employment contracts, but this is especially so following the raft of legislative changes over the past year. Watch this HR Daily Premium webcast to learn key areas to look out for.