Almost a year after opening its doors, Commonwealth Bank's newest workspace has ranked fourth globally and first nationally in an index that measures workplace productivity, pride, and sense of community.
Transformational leadership is becoming acutely critical due to the rate of change and disruption in workplaces, but many leaders remain 'transactional', according to a management expert.
Overhauling performance and recognition, then continuing to make small tweaks to the systems, has helped an employer improve its engagement score by more than 30 points.
The new people leader of a business with $350 million turnover has built a "pop-up" HR function that combines the best of technology, offshoring and outsourced expertise to flex with its needs.
Coping with the volume of workplace change can be overwhelming, and employers must factor the 'change workload' into their overall planning, says an expert.
Storytelling is the delivery mechanism lacking in most change projects as employers persist with ineffective 'push' strategies, a communication expert says.
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