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Knowledge workers "playing defence" instead of honing human skills

With AI now making some skills less valuable, knowledge workers should be "honing" their human skills, but they need leadership support, a data scientist says.

Instead of redefining their roles and finding greater meaning in their work by making use of AI, many knowledge workers and leaders seem "surprisingly unserious about honing fundamental skills", according to Nous Group chief data and analytics officer David Diviny, and principal Sophie O'Connor.

The costliest mistake a leader can make, they say, is to perceive the rise of generative AI as "a technical problem", rather than an adaptive leadership challenge.

Diviny tells HR Daily that knowledge workers have shown similar complacency in the past. Cal Newport's 2016 book Deep Work, for example, has shown how solving tricky problems requires focused work times, free from distraction. But most knowledge workers still exhibit a willingness to accept be "constantly" bombarded by notifications, with few changing their approach to realise new potential...

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