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An employee's resignation was "a cry for assistance" after a traumatic incident at work, but her employer's response was "frankly, unhelpful" and bureaucratic, the Fair Work Commission has found.

When the process trainee began working for Anglogold Ashanti Australia at the Tropicana gold mine in April this year, she notified it that she suffered from serious food allergies, and the employer agreed to make arrangements for her to avoid food that would cause health issues.

A few weeks later, the employee ate icing on a cake provided by her supervisor without checking the ingredients, and had an allergic reaction that required medical treatment...