Log in or become a subscriber

The role of a manager has become "completely unmanageable", due to "an overflowing set of responsibilities and insufficient support from above", a Gartner director says.

Whenever an employer makes a change, whether it's a new system for managing data, or upskilling, or working flexibly, the "knee-jerk reaction" is to make managers responsible for employees adopting it, Jonathan Tabah tells HR Daily.

"The problem is that our rate of change, our rate of getting new processes, new approaches, new systems, new ways of working, has accelerated," he says.

And while change after change adds new work to managers' plates, "it's pretty rare that we ever think to take anything off their plates... and the plates have been getting piled higher and higher and higher"...