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Preventing conflict with early communication: "success is in the set-up"

Setting clear expectations about "what good looks like" from the start can help leaders avoid workplace conflict, according to a communication specialist.

Conflict in the workplace is often unavoidable, however some communication strategies are known to mitigate and even prevent unnecessary clashes, Leah Mether tells HR Daily.

"Success is in the set-up," she says. "Many if not most conflicts can actually be avoided in the first place if you've got effective communication in place..."

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