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Necessary investigation into privacy breach caused psychological symptoms

An employer's enquiry into a worker's serious privacy breach caused her psychological injury, but it was a "necessary first step" in a reasonable disciplinary process, a commission has ruled.

The Westpac customer service advisor resigned in March 2020 due to work-induced depression and anxiety.

She submitted a workers' compensation claim, alleging she had been bullied and harassed by managers for the past two years...

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