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Employers will often blame their recruitment process for not having the right talent in place, but often there's a lack of understanding and agreement on what high performance looks like, assessment specialists say.

AbilityMap CEO and co-founder Mike Erlin shares with HR Daily the experience of working with a large sales-based organisation, which had complained about its hiring success.

"We invited 40 of their sales managers to use our software to define what they each thought was critical in a sales role in their company, in their region," he says...