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A lack of accountability in organisations is a major contributing factor to underperformance, however the approach many use to 'hold people to account' doesn't inspire them to perform at their best.

In her new book, The Leaders Ecosystem, psychologist Dr Paige Williams highlights that the epidemic of underperformance in organisations today is driven by issues with accountability.

"Without accountability, nothing sticks: not your latest transformational change initiative, not your best talent, nothing. Without accountability, poor-quality work, decisions and leadership go unchallenged, and 'ethical slip' starts to happen... we waste time, effort and energy in a fog of confusion and dysfunction," she says...