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Face-to-face benefits outweigh employee's "need" for flexibility

An employer's rejection of a remote-working request was "soundly based" on reasonable business grounds, as face-to-face interactions can improve relationships, collaboration, and staff development, the Fair Work Commission has accepted.

In February this year, the Bendigo Bank employee requested to work 100% from home, on the basis he had a school-aged daughter, who had recently been diagnosed with ADHD and suffered from chronic asthma, and he was a recognised carer for his wife, who required daily assistance due to a foot injury.

But the employer denied his request, and he subsequently applied to the FWC to deal with a dispute under the Fair Work Act's flexible work provisions...

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