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Difficult performance conversations falling by the wayside

Performance management should operate virtually the same way it does in person, but managers are avoiding these conversations completely or not holding them well, an experienced HR leader says.

Managers are now learning it's the same type of employee with performance issues in the office who will also display similar issues in different working environments, says Adrian Boothman.

"It doesn't make much of a difference whether it's in the office or an online environment," he says.

"Regardless of whether working from home or not, the issues don't change... that's why the expectations need to be very clear for both managers and employees in any environment."

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