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Too many organisations remain focused on measuring engagement scores, without considering the individual elements that contribute to that number, according to a culture expert.

Usually driven by boards and executives, "organisations want a single number to track. And it gets dangerous because they chase the engagement measure as a single, solitary number", says Human Synergistics MD David Byrum.

However, he tells HR Daily, "the devil's obviously in the detail", when it comes to what that number comprises and at a simple level, employee engagement measures are the average of three factors: motivation, satisfaction, and intention to stay...