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Case study: Setting clear 'flexpectations' on both sides

Trial periods and clearly measurable KPIs for employees wanting to work in more flexible ways will be crucial as these expectations increase, an HR leader says.

Asics Oceania HR manager Rosa Yoon tells HR Daily that in her organisation – like many others – where prior to the pandemic most positions were "very office-based", there is a rising tide of employees expressing a preference for ongoing and new types of flexibility.

"People have demonstrated to the business that 'yes, we can work from home and get the work done'."

The shift to a hybrid work model has been spurred in part by employees' long commutes, says Yoon...

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