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Customers are the "lighthouse" example workers use to discuss workplace aggression, but the pandemic has highlighted an increase in peer-to-peer aggression as well, a physician says.
Employees have "forgotten how to work with other people physically", says Sonder medical director and head of member support and physician, Dr Jamie Phillips.
Further, he adds, "straddling" hybrid work is heightening uncertainty, which is manifesting as perceived aggression...
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