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Post-investigation, employees won't just "go back to work together"
Some of the awkwardness and discomfort that follow an interpersonal complaint at work is inevitable, but taking certain steps helps alleviate tensions, a conflict specialist says.
"Often there's an investigation done and minimal findings made – or there can be significant findings, or no substantiated findings – and then there's this expectation that you'll all go back to work together," The Zalt Group director Zandy Fell tells HR Daily.
Even if nothing was substantiated, this is invariably awkward and uncomfortable, often for the complainant, the respondent, and their whole team...
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