Best Practices (104 items)


Webcast: Why invest in workplace wellness

Investing in workplace wellness reduces business costs associated with absence and workers' compensation, but there are clear benefits in terms of engagement and productivity as well, says Aon Hewitt principal Danni Hocking. In this webcast, she outlines:

  • the positive impact of workplace wellness programs;
  • the business impact of unhealthy employees;
  • how to integrate wellness programs based on your organisation's risk profile;
  • HR's role in workplace wellness;
  • a case study of a successful workplace wellness initiative; and
  • the importance of articulating the return on investment in workplace wellness.
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Webcast: Transforming performance and behaviour

Too often, what should be a simple conversation about performance or behaviour blows up into a confrontation, says leadership coach and life strategist Steve Fearns. In this webcast, he sets out a framework for managers to:

  • get clear on an issue;
  • create self-awareness in employees;
  • provide non-threatening feedback;
  • approach counselling and discipline;
  • create responsibility and accountability in teams and individuals;
  • establish a team charter and expectations to "start again" and set ground rules; and
  • use internal policies and procedures to achieve better results.
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Webcast: Creating an employee-led engagement culture

It is neither possible nor practical for employers to understand the drivers of each individual worker - engagement must be employee-led in order to be sustainable, says Employerbility founder Kate Boorer. This webcast, recorded in May 2013, explores:

  • the link between engagement and productivity;
  • the nine-step engagement ladder, and how to climb it;
  • challenges employers face in improving employee engagement;
  • what employee engagement leadership looks like; and
  • the three steps to an employee-led engagement culture.
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Webcast: Seven steps for effective candidate screening

PREMIUM

Does your recruitment process result in the best candidates, or do you end up "settling"? This webcast covers best-practice tips for screening and assessing job applicants. The presentation covers:

  • Context - who has the bargaining power?
  • Process - A, B and C;
  • Screening questions;
  • Red flags on a CV;
  • Interviewing trends and styles;
  • Probity - reference checking and psychometric testing; and
  • Offer and acceptance.
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Webcast: Workplace Investigative Interviewing

Interviews are an integral part of any workplace investigation, and play a vital role in ensuring a fair and just outcome after bullying, misconduct or unsafe work. Watch this webcast to develop your skills and help your organisation make the best decisions after workplace incidents. In this presentation expert investigator Harriet Stacey, from WISE Workplace, explains:

  • the PEACE framework for structuring workplace interviews;
  • how to interview the respondent of a workplace allegation;
  • how to apply procedural fairness principles during interviews;
  • privacy, confidentiality, anonymity and related considerations;
  • rules around record-keeping, and more.
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Webcast: Workplace investigations - Interviewing complainants

Do you know how to obtain an honest, reliable account from a complainant after a workplace incident? Watch this webcast to learn which steps to take. The presentation, by WISE Workplace founder and expert interviewer Harriet Stacey, covers:

  • the aim of the complainant interview;
  • the nature of incidents reported by complainants;
  • the role of memory;
  • cognitive interviewing strategies;
  • applying the PEACE model to complainant interviews; and
  • recording interviews.
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