Best Practices (104 items)


Webcast: Crucial Conversations

PREMIUM

In this presentation, learn the principles of "crucial conversations", and start to remove barriers to achieving results in all aspects of work. Brian Taylor, of the Sydney Institute of Management, covers:

  • the essential elements of crucial conversations;
  • the "silence to violence" continuum;
  • three skills needed for crucial conversations;
  • principles of effective dialogue;
  • what we can learn from "masters of dialogue"; and
  • applications for crucial conversations.
» more »



Webcast: Putting value back into position descriptions

HR professionals should play a "quality control" role in overseeing position descriptions, providing advice and support to managers and their employees. In this webcast Right Management principal consultant Michael Sleap outlines:

  • the characteristics of great position descriptions;
  • the benefits of using position descriptions;
  • the costs and risks of not having position descriptions;
  • effective management of PDs;
  • who should write the PD; and
  • the future of PDs.
. » more »