Any report of unsatisfactory workplace conduct or performance needs to be investigated, says employment lawyer Brad Petley. This presentation outlines the steps to take to ensure your investigations meet the Fair Work Act's procedural fairness requirements.
Petley covers:
The role of the HR investigator;
Your legal obligations during investigations;
How to gather evidence and take statements from employees;
How to conduct effective interviews;
How to deal with evasive or untruthful witnesses;
When not to conduct interviews;
The impact of the Fair Work Act on investigation obligations;
How to manage employees post-investigation; & more.
During the "silly season" HR professionals must be extra vigilant about managing workplace behaviour and culture issues. Watch this webinar to learn a framework for minimising your organisation's risks.
People+Culture Strategies managing principal Joydeep Hor describes a compliance model for managing workplace behaviour risks, including sexual harassment and bullying.
Instead of trying to lead creative people, managers should be leading the creativity in people, according to Australian consultant and author, Nigel Collin.
Managers who want to avoid the types of legal claims that can arise after performance management must ensure they are clear on what constitutes bullying, and what doesn't, says Freehills senior associate Natalie Spark.
The tendency to invest as little time and money as possible in training and engaging temporary employees is understandable, but can cause lasting damage to an organisation's customer and employer brand, says Sork HC managing director Anthony Sork.
Employers can improve engagement and productivity by promoting competition, completion and "a sense of meaning" in the work they provide, says psychologist Dan Ariely.
Every interaction with a team member can potentially build engagement and productivity - provided managers have sound conversational skills, says communication expert Dr Hilary Armstrong.
Many organisations' people practices were established in the 20th century and fail to address the complexities of today's workplaces, says talent management expert Rosemarie Dentesano.
Improving engagement will help a business lower its turnover, but it won't necessarily boost customer satisfaction or financial performance, says Metrus Group CEO, William Schiemann.
Managing absent or incapacitated employees is always tough to get right, and myriad case law highlights the consequences of mishandling this area. Attend this HR Daily webinar for an up-to-date review of relevant legislation and rulings in this space.