Organisations have realms of "passive data" about their employees, and the leading ones are starting to realise this is a "treasure trove" for workforce strategic planning, says a thought leader in this space.
The most sophisticated employers now have a much clearer picture of their workforce's skills, aiding better-informed decisions about redeployment, reskilling and retention, a transformation expert says.
Employers now obtaining greater insight into the skills in their organisation are uncovering some huge surprises, not least among which are the ways employees would like to use and be recognised for their abilities.
HR functions made "significant strides" last year in their use of data and analytics, and organisations fall into three main categories when it comes to their level of sophistication, a Mercer expert says.
Upping the ante on communication has been crucial during the pandemic, but employers run the risk of "paralysing" employees if they don't put some rules and structure around their surveys, a CHRO warns.