Odyssey Training and Leadership Directions are a major outsource partner for local and national projects, across the private and public sectors.

Since their inception, they have developed and improved the lives of more than 186,000 Australians. They run more than 550 customised training courses and 650 public scheduled training courses each year, across Australia, in the areas of:

  • leadership development and people management;
  • personal and professional development; and
  • Microsoft Office, SharePoint and PowerBI.

They have been conducting training across Australia for quite some time, so some of you might know of them already! Now, they are proud to announce that in March 2019 they will be training in Newcastle, offering a range of courses. To see and book, head to Odyssey Training and Leadership Directions.

Featured courses

Emerging Leaders Development

Newcastle: 7–8 March 2019 | TWO-DAY COURSE | Offered by Leadership Directions

Take control of your career destiny and kick-start your personal development to reach your full potential! Embrace the concepts of self-guidance and continuous improvement with their executive leadership training program.

Effective People and Communication Skills

Newcastle: 5 April 2019 | ONE-DAY COURSE | Offered by Odyssey Training

Effective communication forms the basis of successful relationships, but it involves more than just speaking or listening well. To communicate effectively, you must adapt in response to particular people and situations, and this requires a willingness to develop your self-awareness and people skills over time.

Dealing with Difficult Behaviour

Newcastle: 9 April 2019 | ONE-DAY COURSE | Offered by Odyssey Training

When you encounter difficult customer behaviours, it is easy to take it personally, and a natural reaction for many is to respond aggressively, while others withdraw passively. This course will help you deal with difficult customer service conversations and increase your chance of winning back unhappy customers.

This is an advertiser-paid promotion. If you'd like to promote something in HR Daily, call Alicia McCarty on +61 2 9267 3800.